Question 1

Inventory & Availability Notice

Accepted Answer

Our products are available both online and at our physical store located at North Lethbridge, Alberta, Canada. While we strive to update our website inventory promptly, occasional oversights may occur. Items displayed online may no longer be in stock at our store due to prior sales. For in-store pickup, we strongly recommend scheduling ahead to confirm availability. For shipped orders, we verify stock levels before processing; unavailable items will be refunded.

Question 2

Important Collectible Guidelines

Accepted Answer

Flaws & Authenticity: Mass-produced collectibles may have minor paint imperfections or packaging blemishes from distributor handling. These are inherent to such items and do not qualify for returns.

Product Images: Photos may differ from the item received, as stock images or sold inventory are occasionally used for illustrative purposes.

No-Return Policy: Due to item rarity, all sales are final. Customers prioritizing pristine condition should inspect items in person or purchase from sellers offering "mint" guarantees. We prioritize customer satisfaction over transactions, even if it means losing a sale.

Question 3

Complimentary Shipping in Canada

Accepted Answer

We offer free shipping via courier services for Canadian orders over $150 CAD. Our goal is to make the delivery process both economical and convenient for our valued collectors.

Question 4

Domestic (within Canada) shipping and delivery

Accepted Answer

We offer standard tracked shipping  across Canada, and local delivery within the 20km of Lethbirdge, Alberta. Most orders arrive within 5-10 business days after confirmation, with in-stock items often arriving sooner..

All shipment packages are covered by $100 insurance by the courier.

Question 5

Delivery Option for Customers Living in Lethbridge Alberta

Accepted Answer

For customers within a 20km radius, we provide local delivery for orders of $40 or more. This service minimizes damage risks and ensures a seamless experience. Our team will coordinate delivery details via text, confirming the time and date. Once delivered, you will receive a confirmation text.

We can also arrange for pick-up at our site location in Lethbridge, Alberta.

Question 6

Shipping Internationally

Accepted Answer

We ship to the United States, and is open to shipping to other international destinations. 
Courier shipping rates will be calculated and discussed wiht you after confirmation. 
Most orders arrive within 7-14 business days after confirmation, with in-stock items often arriving sooner.

Note for International Buyers (USA):
As a Canadian seller, duties/taxes may apply at the discretion of U.S. customs. These fees are beyond our control.

Question 7

Courier Handling

Accepted Answer

After dispatch, your package is managed by our trusted courier service. While we meticulously pack each item—using fragile labels to emphasize care—courier practices are beyond our control. Should any shipping-related concerns arise, please contact us so we can assist you in resolving the issue to your satisfaction.

Question 8

Safeguarding Your Collectibles

Accepted Answer

To protect your collectibles during transit, we strive to carefully packaged all items with bubble wraps. We hope this ensures your items arrive safely without damage.

0.5mm Funko Pop protector are available and can be purchased seperately at $3 CAD.

Question 9

Reporting Damaged Items

Accepted Answer

If your items arrive damaged for reasons unrelated to courier handling, please notify us within 7 days of receiving your order by emailing fortheloveofcollectables2023@gmail.com. Timely reporting ensures a swift resolution. Claims made after this timeframe cannot be honored. Please inspect your items upon arrival, as minor packaging imperfections that do not affect the product are not considered valid grounds for insurance or refund claims.

For The💖Of Collectables

Delivery, shipping, returns, etc.

Frequently asked questions